An Opportunity Announcement is a document that contains all the information you need to determine if you would like to provide customer service ( take calls) for a particular client program. Details about the client, call types, certification course schedules and certification requirements are in this document. It is critical that you read Opportunity Announcements thoroughly before expressing interest in a client program. Opportunity Announcements can only be accessed after the registration process is complete on the main page of your portal. Click "info" and "select" next to your client of choice to view all the details.

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