A global issue means that the client systems are experiencing issues that may prevent you from servicing. If you are advised that there is a global issue via your clients chatroom, please take a screenshot of this advisal and send it to us at VirtualWorkAgency@Gmail.com to ensure that your waiver is applied. Please be sure to pick up additional intervals if needed to meet your SOW agreement. You are NOT required to wait in chat. You may swap out your intervals if needed. Do NOT release. 

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